Knowledge Base

Plain-English answers to common IT, cybersecurity, and Microsoft 365 questions from the Tridium team.

General

How to work with Tridium: requesting support and which devices we manage.

Does Tridium take care of Apple devices, like MacBooks, iPhones, and iPads?
How do I request support from Tridium?

See all General articles →

Getting started

Setting up a new Mac or Windows computer managed by Tridium.

How do I complete device protection on my Mac?
How do I get started on my Mac?
How do I get started on Windows?

See all Getting started articles →

Cybersecurity

The division of information security that pertains to the protection and availability of digital information.

How should I report phishing or junk emails that make it to my Inbox?
What are the best practices for information security?
What is device compliance and why is it important?
What is device management?
What is patch management?
Why can I not install or update particular applications without intervention?

See all Cybersecurity articles →

Microsoft 365

As a Microsoft Cloud Solutions Provider, Tridium helps clients get the most from Microsoft 365, OneDrive, SharePoint, and Teams.

How can I access SharePoint files in File Explorer, similar to OneDrive?
How should I set up OneDrive?
What is the difference between OneDrive and SharePoint?
What should I know when migrating from Google Workspace to Microsoft 365?

See all Microsoft 365 articles →

Talk to a Tridium Technology Solutions engineer about your IT and cybersecurity. We serve businesses in Clearwater, Tampa, St. Petersburg, and across Tampa Bay, and support clients remotely nationwide.

Visit: 611 Druid Rd. E., Suite 406, Clearwater, FL 33756

Knowledge Base

General

Getting started

Cybersecurity

Microsoft 365

Contact Us