How to work with Tridium: requesting support and which devices we manage.
Yes. Tridium, a Microsoft Cloud Solutions Provider, manages Mac, iPhone, and iPad devices using a combination of Apple Business Manager and Microsoft Intune to keep corporate devices under control and running smoothly. Single sign-on to Microsoft 365 services is supported on macOS, and Tridium stays current on Apple-related features to maximize value for clients.
Existing Tridium clients should request support by emailing the support address provided during onboarding, which places the request directly into the support queue. If your email is inaccessible, call (727) 977-3111 and staff will create a ticket. Only email and phone requests are covered by an SLA; requests sent directly to individual Tridium staff are not. Prospective clients can call (727) 977-3111.
Talk to a Tridium Technology Solutions engineer about your IT and cybersecurity. We serve businesses in Clearwater, Tampa, St. Petersburg, and across Tampa Bay, and support clients remotely nationwide.
Call: (727) 977-3111
Email: info@tridiumtech.com
Visit: 611 Druid Rd. E., Suite 406, Clearwater, FL 33756
Existing clients: see how to request support.